CONTACT INFORMATION

Eileen Smith
Director
419.755.4383
smith.1394@osu.edu

Terri Fox
Program Coordinator
419.755.4024
fox.215@osu.edu

Mary Ann Desterhaft
Office Associate
419.755.4023
desterhaft.4@osu.edu

If you want:

• More productive employees
• Quality control improvements
• More efficient processes
• Improved safety performance
• Reduced employee turnover
• Advanced skills for managers and supervisors
• Improved technical skills for employees

We can:

• Improve existing employee training programs
• Perform employee skills assessment
• Provide employee selection support systems
• Customize training to upgrade and enhance skills
• Deliver on-site and off-site training programs
• Conduct job task analyses
• Proved structured on-the-job-training
• Provide performance coaching
• Consult with companies to improve organization,
  process, and employee productivity